Control Board Some of us have been there: you go to heat up dinner, press the buttons on your wall oven, and… nothing. No lights, no display, no signs of life whatsoever. Recently, we were called out to a home facing exactly this issue. The customer was convinced the main control board had fried and … Read more
Leaking Water If you own a Samsung French Door refrigerator, you might have recently discovered an unwelcome surprise: a puddle of standing water hidden right under your crisper drawers. You clean it up, only for it to return a few days later. Don’t worry—you aren’t losing your mind, and you didn’t spill anything. What you … Read more
Appliance from the 90’s In a world where it feels like appliances are built to be replaced every few years, we love hitting the road for a service call that proves the old ways are sometimes the best ways. Recently, we were called out to look at a true heavyweight of home laundry: a 28-year-old … Read more
No Cooling There is nothing quite like the panic of opening your refrigerator only to realize your milk is warm and your ice cream has turned into a milkshake. Recently, we were called out to look at a high-end GE Monogram refrigerator that was experiencing a major identity crisis. The machine’s lights were on, the … Read more
Thermador There’s a reason Thermador is a heavyweight in the luxury appliance world. They are built beautifully, perform flawlessly, and are generally the crown jewel of any high-end kitchen. But even the best appliances encounter a hiccup now and then. We recently got called out to look at a Thermador wall oven that was throwing … Read more
We’ve all heard of appliances having a “mind of their own,” but recently I encountered a customer’s Samsung front-load washing machine that took things a bit too literally. This washer wasn’t just vibrating — it was actively trying to escape the laundry room. By the time it reached the spin cycle, the shaking was so … Read more
The model number and serial number for an appliance are usually printed on a sticker or plate and can be found in a variety of locations, depending on the appliance: Prior to arriving at your home, our proodee™ appliance repair technicians need to do a little research and download some technical information about your specific … Read more
I’ve had service calls from customers complaining about their oven door getting stuck in the locking mode, or the oven thinking it’s locked when it’s not. In some cases, the locking mechanism has completely stopped working. In the majority of these cases, the failure occurred immediately after running a clean cycle. Modern ovens have convenient … Read more